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Home Business Two years from the pandemic, what have managers learnt?

Two years from the pandemic, what have managers learnt?

by Jessica Weisman-Pitts
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Dave Grow, President and Chief Operating Officer at Lucid: “It’s been two years since the start of Covid-19 and everyone had to get used to a world without normal day-to-day interaction. Businesses felt this change acutely, with in-person brainstorms, meetings and workspaces being thrown out the window almost overnight. Since then, companies have had to rely on the likes of Zoom, Microsoft Teams and other video and messaging platforms to maintain connections with their employees and conduct business.

“This heralded a momentous shift as businesses rapidly digitised processes that hadn’t been touched in decades. Initially, many companies actually reported productivity levels the same or higher than when people were in the office – showing that location need not be an obstacle to performance in the modern world.

“What is clear is that a reversion to the habits of 2019 is not possible and that we must therefore learn from the past two years and build on the progress we have made in that time. Looking forward, businesses should now look at what still needs improving and make that their focus.

“One key area that is vital to address is collaboration, where many workers and organisations have seen a significant reduction in the adjustment to remote and hybrid work. As hybrid working becomes permanent, developing solutions that can solve this will be crucial.

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”Increasingly, digital visual collaboration tools are emerging as a go-to business solution. Allowing workers to share ideas in real time on virtual whiteboards that aren’t constrained to a single page can enable everyone in a meeting to have a voice, no matter if they are based in the office or working remotely.

“We are now operating in a ‘work from anywhere’ world, with expectations that technology will enable, not hinder, this. Ensuring staff have the right tools will help provide a level playing field for every worker and will help companies continue to evolve from the adjustments and learnings of the past two years, and to grow and adapt in this new era of working.”

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