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by uma


More than two-fifths of Brits are using emojis to communicate at work with their colleagues or clients.

A recent study by telecommunications provider, TextAnywhere, looked into the emoji habits of 1,000 employees in the UK and revealed that over two-fifths (44.2%) are using emojis in their texts and emails in the workplace, showing how communication styles are adapting.

With the blurred lines between working from home and the office, previous research from TextAnywhere showed over 67% of employees access their work chat or emails via their personal phones. Following this trend, new data shows one in three employees are using emojis to text their colleagues and a further 8% use emojis in emails to their peers at work.

The research found over four-fifths of Brits use emojis to text their friends, demonstrating the reliance phone users have on this method of communication. For many, emojis are useful in the workplace to give hints to the tone of the message, or to secure the meaning behind the content so things aren’t misinterpreted while working remotely.

Emjay Lofts, Head of Marketing at TextAnywhere added: 

“As the pandemic left us reliant on technology to communicate with one another, the speed at which individuals wish to send their message, email or text has risen. Emojis can aid tech users in relaying their messages and emotions while shortening the amount of time it takes to convey the meaning of the message.

“While emojis were first less common in the workplace, the research shows over two-fifths of Brits are now using emojis to communicate with their colleagues. This demonstrates the shift in language within the workplace, particularly as platforms such as teamwork and slack have been introduced into companies as a growing number of individuals continue to lend both office and remote working.”

Despite almost one in ten Brits using emojis when emailing colleagues, just three in every hundred admitted to using emojis when emailing clients or business partners, demonstrating that emojis haven’t filtered into every part of our lives just yet.

For a look at the full research, see here.



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